Tung Lok · Website Information
Cookie Policy
We believe you should know exactly what small files our website stores on your device and why. This page explains it all in plain terms — and tells you how to adjust your preferences whenever you like.
Last updated: 1 May 2025 · Version 1.0
When you visit the Tung Lok website at tung-lok.live, small text files called cookies may be placed on your device. Cookies help the website work properly and, where you have agreed, help us understand how visitors use the site so we can continue to improve it. This policy explains each type of cookie we use, what it does and how long it lasts.
1 What Are Cookies?
Cookies are small text files that a website stores on your computer, tablet or mobile phone when you visit. They are very widely used and serve a range of purposes — from making sure a website remembers your preferences, to helping website owners understand which pages are most helpful to visitors.
Cookies cannot access other files on your device, cannot run programmes and do not carry viruses. They simply hold a small amount of text that the website can read on your next visit.
2 Types of Cookies We Use
We group cookies into four categories. The first is always active; the others are only set if you choose to accept them via the banner shown on your first visit.
These cookies are necessary for the website to function. Without them, services such as remembering your cookie preference and ensuring the contact form works correctly would not be possible. They do not collect personal information for marketing.
| Name / Key | Purpose | Duration |
|---|---|---|
| cookieConsent | Stores your cookie preference (accept or decline) so the banner does not reappear on every visit. | 12 months |
| PHPSESSID | A standard PHP session identifier that keeps your form session active while you complete the enquiry form. | Session |
Analytics cookies help us understand how visitors find and use our website — for example, which pages are most visited and how long people spend reading them. This information is collected in aggregate form and is not linked to any individual. We use Google Analytics 4 for this purpose. The data helps us make the website easier to read and navigate.
| Name / Key | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics — distinguishes unique visitors using a randomly generated number. | 2 years |
| _ga_XXXXXXXX | Google Analytics 4 — stores and counts page views for the measurement ID. | 2 years |
| _gid | Google Analytics — distinguishes users. Expires quickly. | 24 hours |
Marketing cookies help us understand how visitors arrive at our website following an advertisement. They do not allow us to target individuals with advertising. If these cookies are declined, advertisements we may run will simply be less relevant to each person's browsing context.
| Name / Key | Purpose | Duration |
|---|---|---|
| _fbp | Facebook Pixel — records website visits to measure ad effectiveness. Set only if the Facebook Pixel is active. | 90 days |
| _uetsid / _uetvid | Microsoft Advertising (Bing) — records visit data for conversion tracking. Set only if the Bing Pixel is active. | 30 days |
Preference cookies allow the website to remember choices you have made, such as your preferred language or any accessibility settings, so that you do not need to set them again on your next visit. At present we store preference data within the cookieConsent key alongside your consent record.
3 Third-Party Cookies
Some cookies on our website are set by third-party services we use, such as Google (for analytics and Maps) and Meta (Facebook). These third parties have their own privacy and cookie policies, and we encourage you to read them if you would like more detail:
- Google: policies.google.com/privacy
- Meta (Facebook): facebook.com/privacy/policy
- Microsoft Advertising: privacy.microsoft.com/privacystatement
Our website also embeds a Google Maps frame to help you find us. When this frame loads, Google may set its own cookies. These are governed by Google's privacy policy linked above.
4 Managing Your Cookie Preferences
When you first visit our website, a banner appears at the bottom of the screen. You may choose to accept all cookies or to decline non-essential ones. Your choice is stored in your browser's local storage and respected on all future visits from the same device and browser.
To change your preference at any time, you can clear your browser's local storage or cookies for our website and then revisit — the banner will reappear. Most browsers offer a straightforward way to manage cookies in their settings. Common browsers and their help pages include:
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Apple Safari: Settings → Privacy → Manage Website Data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Microsoft Edge: Settings → Cookies and site permissions → Cookies and data stored
Please note that disabling or removing cookies may affect some website features, such as remembering your contact form progress. Essential cookies cannot be removed without affecting core website function.
5 Local Storage
In addition to cookies, our website uses your browser's local storage to save your cookie consent preference (cookieConsent). Local storage works similarly to cookies but is not sent to our server with every page request. It persists until you clear it manually in your browser settings, or until 12 months have elapsed, whichever comes first.
6 Changes to This Policy
We may update this Cookie Policy when we introduce new website features or if the services we rely on change. The "Last updated" date at the top of this page will always reflect the most recent revision. If the changes are significant, we will also show a brief notice on the website.
7 Questions
If you have any questions about how we use cookies or how to manage them, please write to us at [email protected] or telephone +852 2917 4068. We are always pleased to take the time to explain things clearly.